Clear Answers

Frequently Asked Questions

Everything you need to know about transparent terms, on-ground verification, and property owner connections in Ranchi.

24/7 Knowledge Base • Helpline: 92969775194

Platform Fundamentals

Is HOMES by ASB truly 100% transparent terms?
Yes, unequivocally. We do not charge landlords or tenants one month’s rent, commission percentages, or unlocking fees. Landlords list their flats for free, and tenants connect with owners. We are built to eliminate middleman extortion in Ranchi.
How is HOMES by ASB different from regular real estate classifieds?
Traditional websites are flooded with unverified brokers posting duplicate, fake, or rented apartments to collect leads. At HOMES by ASB:
  • All listings require ownership verification and complete physical specs.
  • Our local Ranchi field team conducts physical ground audits.
  • We never sell your phone number to telemarketers or third-party loan brokers.
Which areas of Ranchi are currently covered?
We actively cover all prominent neighborhoods in Ranchi including Kanke Road, Morabadi, Bariatu, Lalpur, Circular Road, Doranda, Hinoo, Harmu Housing Colony, Argora, Ratu Road, Ashok Nagar, and Namkum.

For Property Owners & Landlords

How do I list my property on HOMES by ASB?
Click the "List Your Property" button at the top of any page. If you are not signed in, create an account in 10 seconds. Fill in your property details (purpose, rent/price, locality, carpet area, furnishings, photos from your device) and submit. Your property will go live immediately across Ranchi!
Can I delete or pause my listing after my flat is rented?
Yes! Visit your account dashboard (`user.html`), navigate to "My Listed Properties", and click "Delete". Your property will be immediately removed from the catalog.
How do prospective tenants reach me?
approved tenants can call your registered phone number, message you via WhatsApp, or book a walkthrough inspection slot on your designated visit days.

For Tenants & Homebuyers

How do I book a physical walkthrough or site visit?
On any property detail page, click "Schedule Site Visit", choose your preferred date and time slot (Morning, Afternoon, or Evening), enter your contact details, and confirm. The owner is notified instantly.
What does the "ASB Ground Inspected" badge mean?
It indicates that an authorized HOMES by ASB field coordinator has physically visited the premises, measured the carpet area with laser measuring tools, checked the water and electrical meters, and confirmed legitimate ownership documents.

Trust & Safety Guidelines

How can I protect myself from rental fraud in Ranchi?
Golden Rule: Never transfer token money, advance booking fees, or key deposit payments over UPI or bank transfer before physically inspecting the apartment in person and meeting the landlord. Always execute a formal written lease agreement on judicial e-stamp paper.
How do I report a suspicious or duplicate listing?
Call our helpline immediately at +91 92969 775194 or email info@homesbyasb.com with the Property ID. Our operations team will investigate and delist the unit within 2 hours.

Still Have Questions?

Our dedicated Ranchi field coordinators and support desk are ready to assist you directly.

Call +91 92969 775194 WhatsApp Support Send Inquiry