Privacy Policy

1. Introduction & Overview

Welcome to HOMES by ASB ("we," "our," "us," or "the Platform"), accessible via homesbyasb.com. We operate a transparent real estate marketplace designed specifically to serve the residents, genuine property owners, and vetted home seekers in Ranchi, Jharkhand.

Your privacy and trust are paramount. Unlike conventional classified websites and broker aggregators, we do not sell, rent, or trade your personal contact details, phone numbers, or property locations to third-party telemarketers or external broker syndicates. This Privacy Policy details our practices concerning the collection, storage, and handling of information when you use our website.

2. Information We Collect

To provide a safe and transparent marketplace, we collect the following categories of information:

A. Information Provided by Property Owners & Landlords

• Identity & Contact Details: Name, phone number (+91), email address, and preferred contact hours.
• Property Specifications: Unit title, complete address, landmark, locality in Ranchi (e.g., Kanke Road, Morabadi, Lalpur, Bariatu), exact carpet area, floor number, rental price or expected selling price, security deposit, maintenance terms, and furnishing state.
• Visual Media & Documents: High-resolution photos taken on-site, floor layout sketches, and landlord verification declarations.

B. Information Provided by Tenants, Buyers & Visitors

• Account Credentials: Full name, registered mobile number, email address, and encrypted login information.
• Inquiry & Walkthrough Details: Preferred visit date and time slot, specific requirements, and shortlisted properties in your saved wishlist.

C. Automated & Device Information

• Standard technical logs, IP address, browser type, and interactions on the platform stored securely via local storage to remember your wishlist and session state.

3. How We Use Your Information

We use your information exclusively for the following legitimate purposes:

• Facilitating Clear Dealings: Enabling genuine prospective tenants and buyers to connect with property owners without intermediaries.
• Physical Ground Verification: Dispatching our Ranchi field verification coordinators to inspect flats, verify ownership papers, measure carpet areas, and take authentic photographs.
• Walkthrough Slot Coordination: Notifying landlords and tenants via SMS, WhatsApp, or phone calls regarding confirmed inspection slots.
• Fraud & Duplicate Elimination: Cross-checking addresses against our database to eliminate fake listings, duplicate broker posts, and ghost properties.
• Platform Security & Legal Compliance: Complying with applicable laws under the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023.

4. Zero Data Selling & Third-Party Disclosure Policy

We maintain a strict Zero Telemarketing & Zero Broker Resale policy:

• We never monetize your personal data. Your phone number and email address are never shared with or sold to external loan aggregators, unsolicited financial telemarketers, or cold-calling agencies.
• Authenticated Visibility: Your contact information is only visible to authenticated users on the platform who have signed in to request a legitimate property inspection or walkthrough.
• Service Providers: We may share limited technical data with trusted infrastructure providers (such as hosting and SMS delivery services) who are bound by strict non-disclosure obligations.
• Legal Mandates: We may disclose information only if strictly required by Indian law enforcement authorities or court orders having jurisdiction in Ranchi, Jharkhand.

5. Data Security & Storage

All property data and user records are stored securely with modern encryption standards. We employ administrative, physical, and technical safeguards to prevent unauthorized access, accidental alteration, or improper disclosure.

Session tokens and user preferences are retained in secure browser storage. While no digital system is 100% impenetrable, we continually audit our codebase and infrastructure to uphold industry best practices.

6. Your Rights & Data Deletion

You have complete control over your real estate listings and personal information on HOMES by ASB:

• Edit or Deactivate Listings: You can edit pricing, update specifications, or toggle your listing inactive anytime from your account dashboard (`user.html`).
• Immediate Listing Deletion: You can permanently delete any property listed under your account with one click; it will be immediately expunged from the live catalog.
• Full Account Erasure: To request complete erasure of your profile and contact records, send an email to info@homesbyasb.com or contact us directly at +91 92969 775194. Your data will be expunged within 48 hours.

7. Grievance Officer & Official Contact

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, if you have any questions, feedback, or grievances regarding our privacy practices, please contact our designated Grievance Officer: