Safety & Security Guidelines
Practical safety guidance, cybersecurity precautions, and emergency protocols for tenants and property owners.
1. Our Safety Commitment
At HOMES by ASB, resident physical safety, cybersecurity, and freedom from intimidation or harassment are paramount.
We implement administrative review processes, encrypted data storage, and strict non-discrimination charters to build a secure rental community across India.
2. In-Person Inspection & Visit Safety
When inspecting properties in person:
- Schedule During Daylight: Visit properties during daylight hours whenever possible.
- Bring a Friend or Colleague: Inform a family member or friend of your location and scheduled visit timing.
- Inspect Safety Infrastructure: Check building access control, working locks, fire safety exits, and neighborhood lighting.
3. Financial & Anti-Fraud Precautions
- Never transfer booking deposits to unverified personal UPI handles without a written digital lease or booking confirmation on the platform.
- Be cautious of listings advertising rents substantially below market averages demanding instant cash advance.
4. Identity & Verification Data Security
Your identity files (Aadhaar cards, photos) uploaded to our verification hub are stored in access-restricted cloud vaults and are never exposed publicly to other tenants or random web visitors.
5. Emergency Helpline Numbers
In case of an immediate physical emergency or threat, contact national emergency authorities immediately:
All-in-one Emergency Response
Local Law Enforcement
24x7 Women Safety Support
6. Reporting Safety Hazards or Harassment
If you encounter unsafe property conditions, moral policing, or harassment by any platform user, report it immediately through our Contact Center or email support@homesbyasb.com for priority investigation.
Questions or Concerns Regarding This Policy?
Reach out directly to HOMES by ASB's customer support and compliance desk.
Ranchi, Jharkhand, India